Company Overview

Talisma Corporation Pvt. Ltd., a wholly owned subsidiary of Campus Management Corporation, is the leading provider of Customer Experience Management (CEM) software for a wide range of industries. Talisma CEM enables organizations to deliver an exceptional customer experience on a global scale across engagement channels and interactions.

Our solutions improve customer satisfaction by integrating the power of email, phone, chat, SMS text messaging, print, portal, social media and Web self-service with a robust and mature Web services platform, comprehensive analytics, and an intelligent CRM solution. Talisma serves a variety of industries through its vertical solutions, including financial services, travel and leisure, government, retail, business process outsourcing (BPO), and recruiting and staffing.

Talisma also delivers a combination of advisory/ consulting and services support under one roof to enable enterprise level CEM transformation initiatives. We are present in over 30 countries with direct presence in India, UK, Brazil and the US.

Talisma’s vertical solutions ensure market leadership and creation and sustenance of competitive advantage.

Quotes

“Talisma’s Customer Experience Management software enables businesses to deliver highly personalised customer experience for their customers across channels/transactions/relationships/geographies”
- Frost & Sullivan

“A leader in customer interaction-centric products”
- Forrester

“Cool vendor”
- Gartner

"Rated among the most popular banking solutions in India"
- PricewaterhouseCoopers