Delivering Solutions In Record Time
Campus Management has earned a near-perfect client retention rate due in large part to a culture that pursues each client’s vision with a passion. The company’s implementation process for Talisma products has helped a wide range of institutions and nonprofit organizations achieve goals ahead of schedule. The process ensures that there is minimal impact to existing operations during implementation, that the solution is delivered on time and within budget, and that users embrace the new system.
With implementation services from Campus Management, institutions of higher learning and nonprofit organizations can build lifetime relationships with constituents, unify departments, programs, and workflows, and achieve unprecedented visibility into operational performance. Talisma software experts engage clients throughout the process to ensure a smooth transition to the new solution. Our professional services staff includes:
- Functional analysts with industry expertise
- Trained and certified project managers
- Technical analysts
- Subject Matter Experts (SME)
- Best-practices consultants
A Plan of Action and Best Practices Developed Over 20 Years
Campus Management's Plan of Action is a carefully executed four-step program representing best practices developed over 20 years of implementing comprehensive software solutions. This program is designed to take you from your current database system to a world-class fundraising system as quickly as possible.
Step 1: Planning Session
The planning process consists of reviewing your current and future development activities. Using this as the basis, we then analyze your existing data and develop a systematic approach to conversion. We also determine the coding necessary to manage your future fundraising programs. A well thought-out coding scheme allows for changes to accommodate future development activities and avoids the "code of the day syndrome" we so often see.
Step 2: Data Conversion
The conversion of your existing data is crucial to a successful implementation. With a deep understanding of your current and future technology, Campus Management ensures that your data is complete, accurate, standardized and consistent with newly established data entry procedures.
Using information collected during the planning process, Campus Management converts and updates your database and donor records for immediate access. During the conversion process, we also offer address capitalization and provide database de-duping services, if needed.
Step 3: Training
While Talisma software is very intuitive and user friendly, proper training is essential to optimizing the software's capabilities. Campus Management can provide training at your offices or at its headquarters in Boca Raton, Florida. We offer core courses for the fundamental and intermediate levels, and more specific courses ideal for follow-up and refresher training. Our classes are led by instructors that understand the needs of today's fundraising development professionals. Upon completion of training, you are fully prepared to begin using Talisma.
Step 4: On-Site Implementation
Implementation takes place at your site a number of weeks after your system has been installed and you have been working with your data. An analyst will be on-hand to ensure that you are utilizing all the capabilities of Talisma.