Dedicated, World-Class Support
Unmatched Service from a Customer-Driven Support Team
Campus Management has a 97% client retention rate owing to its innovation, vision—and its caring and diligent support professionals. The company’s support and maintenance programs for Talisma solutions include a range of services and value-added benefits. Depending on the support package you choose, you can benefit from:
- 24/7 tech support
- Off-hours system upgrades
- Custom case reporting
- Regulatory updates
- Training keys for online or classroom-style instruction
- Free passes to users conferences
- Training credits to encourage continuous learning
- Options for off-hours upgrades on your schedule
CampusInsight Conference and Online Community
Talisma clients also can attend CampusInsight, the company’s annual users conference, where collaboration, education, and shared knowledge help clients fully optimize the company’s products and services.
Additionally, its visionary myCampusInsight community portal provides clients access to a community of users and opportunities to review and vote on the company’s product roadmap, enabling direct communication to top managers and company executives on the future of its software releases. Powerful enhancements included with CampusCare have ranged from the industry’s first online e-advising workflows to extensive CRM functionality for improving student recruiting and retention.