Spend more time with customers, less time managing systems
Organizations can leverage expertise and experience readily available from Talisma Expert Services to outsource maintenance and support for Talisma solutions. Outsourcing application management, product support, and administration helps meet challenging staffing requirements, solution delivery deadlines, and changing business needs, often at a fraction of the cost of internal resources. Our services can work as an extension to an existing IT department or function as an offsite group for an organization.
Support for Talisma solutions includes:
• Performance monitoring
• Database management
• Service pack/hotfix installation
• Server administration
• Recovery planning
Talisma Expert Services performs regular monitoring and upgrade responsibilities through remote services. Taking remote desktop control of the end-user/server machines, our administrators are able to install, troubleshoot, and monitor the Talisma software at periodic intervals with minimal user/administrator intervention. This ensures centralized version control, root cause troubleshooting, performance monitoring, and exceptional overall system health.
For more information, contact your account manager or email firstname.lastname@example.org.