Talisma helps a wide range of global companies and organizations build and sustain relationships with constituents,
strengthen their brands, and stay competitive in increasingly competitive markets.
The software enables you to deliver highly personalized information and services across marketing, sales, and service
functions and offers powerful tools for staging and measuring marketing campaigns, managing the sales pipeline,
increasing revenue, and gaining insight into operational performance and customer needs.
- Talisma Marketing - Personalize and track marketing campaigns
- Talisma Sales - Empower your sales team through sales force automation
and online tools
- Talisma Service - Maximize responsiveness and customer satisfaction
- Talisma CRM Channels - Communicate with customers
through their preferred channel: phone, email, chat, SMS text, Web, print
- Talisma Knowledgebase - Empower your customer service staff and
your internal and external customers by providing instant access to critical knowledge.
- Talisma Social CRM – engage in profitable conversations with your
customers over social media
- Talisma Business Intelligence – delivering real
actionable business intelligence
- Talisma Mobility - Empower your salesforce by connecting them with
information on the go
With Talisma CRM, management gains access to both in-depth tactical dashboards and big-picture strategic reports to
drive consistent improvements.
- Analyze customer trends for effective marketing campaigns
- Cultivate profitable relationships through intelligent selling
- Create unique customer experiences for seamless service
Financial Services. BPO Services. Travel & Leisure. Higher Education. Recruitment & Staffing. Going beyond
offering superior products, Talisma brings expertise and best practices honed over years of successful
implementations and support for your industry.
Talisma scales to meet the needs of large and small businesses with diverse customer bases, and meets stringent SLAs
(Service Level Agreements). Businesses gain real control as Talisma measures, monitors, and forecasts critical