Talisma Email

Rapidly and Intelligently Respond to Email Inquiries

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Talisma Email, proven email management software, is deployed around the globe to expertly manage more than 200 million email responses per year. Realize cost-effective results similar to many Talisma Email customers:

Reduced email response time by 50%
Experience 99.99% uptime
Protect critical information with the latest security technologies
Effectively manage thousands of emails per day


Increase Email Handling Efficiency	Enhance agent productivity, quality, and accuracy with every communication Deliver more efficient, significant email responses in less time leveraging agent productivity tools, such as pre-canned content Continuously enhance performance and processes with robust supervisor and reporting features

Move Beyond Standard Email Response Management and Exceed Customer Expectations

Protect sensitive customer data with the Secure Message Portal to exchange confidential information
Deliver consistent knowledge by complimenting Talisma Email with Talisma Knowledgebase
Intelligently automate responses with Talisma Answer
Proactively deflect inbound email by incorporating Web self-service and outbound campaigns.

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