As a business owner, what do you want the most? Immense business growth, right? To achieve massive growth in the business, what do you must do? Well, for starters, you must satisfy your clients using new-age technology. CRM (Customer Relationship Management) is an essential software tool used by corporations to provide top-notch CX (Customer Experience) to their clients/customers. CRM Software Solutions allow you to improve your customer’s journey so that you acquire more future sales and profits.
Everything has to transform with time, including the traditional CRM system. Nowadays, almost all CRM solutions are becoming cloud-based because Cloud makes everything seem super convenient! Cloud-based CRM systems are systems that contain the features of a regular CRM but in cloud CRM, the data and software are stored on remote servers to be accessed via an internet connection, unlike normal CRMs which keep data on-site.
So, why choose Cloud CRM? Well, read these 9 cloud-based CRM features to know the value of Cloud CRM!
Cloud-based CRMs can be installed or implemented even if you are not an IT person. You get to install and migrate processes via the internet remotely without any outsider’s help.
Your sensitive data is 100% safe with Cloud without your IT team securing your on-site servers. It is because Cloud secures your data in their servers through various encryption techniques. In case of data breach or loss, you can opt for Cloud’s data recovery plans and backup respectively. Also, you can get double protection by keeping strong passwords and using two-step authentication.
Accessibility is one of the best features of Cloud-based CRM as now WFH is becoming the new norm and with that comes the need to access data from any device and location. Cloud CRM offers exactly that, making it a favorite addition to modern work culture.
AI is being tremendously used to provide excellent customer/service and support. Cloud-based CRM systems are incorporated with avant-garde AI abilities so that there is no room for any error or inconvenience while dealing with clients.
Third-party integration makes everything hassle-free and hence Cloud CRMs come with easy integration. You can, by all means, integrate your cloud CRM software with useful applications, like Gmail, MS Office, and so on.
Cloud-based CRM will always be as good as new because of automatic updates that ensure the software to be up-to-date. Cloud always comes with security patches from time to time so that your confidential data is safe and never leaked to any third party.
Flexibility is what makes Cloud-based CRM systems unique and popular. Cloud-based CRM is as flexible as you want it to be. A cloud-based CRM suits all types of businesses as it can be customized as per each business’ requirements. With cloud CRM systems, you can opt and pay for only those features that you find suitable for your venture to meet your business challenges successfully.
High Team Productivity
Cloud CRM enables your workforce to perform to its best potential. With cloud migration, your team can execute daily operations effectively and quickly leading to fewer client complaints and more sales.
You might think that cloud-based CRM solutions will cost you an arm and a leg but this is far from being true. Cloud CRMs are not pricey as they follow the strategy of monthly or annual subscriptions and have no such thing as hidden costs or licensing fees. When you have cloud-based CRM, you do not have to invest in additional hardware, server, and IT staff, thus more savings!
Switch to Cloud with Talisma’s Cloud CRM strategy. We are one of the growing cloud CRM service providers in the market. Get in touch with us to introduce digitalization to your business establishment.