Jim was responsible for leading the Campus Management team toward delivering superior student information systems, ERP and CRM solutions to higher education institutions globally. Previously, he served as CEO, President and Director of SoundBite Communications, a SaaS/Cloud-provider of multi-channel communication solutions. During his tenure he transformed and expanded the company’s product offerings, orchestrated and integrated two acquisitions, and directed its ultimate sale to Genesys in 2013. He has a bachelor’s degree in mathematics from the University of Waterloo in Waterloo, Canada.
In his former role at Campus Management, Jim served as Senior Vice President of Field Operations, Americas/UK, where he was responsible for all aspects of field-facing customer support, customer satisfaction, and revenue results, which included sales, professional services, managed services, account management and UK/Latin America operations.
Before entering the higher education technology and services business, he spent nine years in the U.S. Marine Corps as an Intelligence Officer, serving both domestically and abroad. Jim graduated cum laude with a bachelor’s degree in business administration from the University of South Carolina, has a master’s in business administration from Auburn University and a certificate in sales management from the University of Chicago.
She served as Senior Vice President and Chief Technology Officer for Campus Management, where she was responsible for research and development, innovation, product design and delivery of best in class cloud solutions for higher education.
Previously, Cynthia served as Chief Technology Officer at SolArc, Inc., a global provider of commodity trading and risk management solutions.
She has a bachelor’s degree in electrical engineering from Texas A&M and master’s degrees in both information systems from the University of Denver and technology management from Pepperdine University.
Previously she was Senior Vice President, Career Education, ensuring the needs of clients delivering career education were met throughout the organization, and in each interaction with members of the Campus Management team.
Prior to Campus Management, she began her career in higher education, with roles in both financial aid and student finance. She holds a bachelor’s degree in finance from Texas Tech University.
Kevin joined Campus Management in 2020, as Chief Operating Officer, managing the professional services and client services teams. He has more than 25 years of technology experience, progressively leading teams specializing in client success and improving institutional processes.
Prior to joining Campus Management, Kevin spent 18 years at Blackbaud, including serving as the President and General Manager of two business units where he was responsible for the oversight of marketing, sales, professional services, customer support, customer success and products. In this role, he successfully launched a faith-based business unit that was able to introduce new products to the market. He holds a bachelor’s degree from Erskine College.
In his previous role at Campus Management, Raj managed operations across Asia-Pacific, Europe, Middle East and Africa divisions and was the managing director for Campus Management International, a wholly owned subsidiary of Campus Management Corporation. Under his leadership, Campus Management engaged in some of the largest EdTech implementations in over 30 countries. He is an evangelist on the use of customer experience management solutions across verticals and is often consulted and quoted by Asia and European media for his expertise on customer experience management, as well as ICT adoption across education. He has consistently advocated the need for greater automation, process management and levering technology to scale education for the developing nations educational sector.
Raj holds a master’s degree in computer applications from Mysore University. He also holds an honorary doctorate in management from Ecole Supérieure Robert de Sorbon, France.
She previously served as Senior Vice President Technology & Distance Education/CIO for Pasco-Hernando State College, where she led the campus’s technology vision and strategy, which focused on achieving student success. Prior to her time at PHSC, Melissa was the Director of Technology and Information Services for the Hernando County School District.
She has a B.S. in Media and English from Fordham University, an M.S. in broadcast journalism from Columbia School of Journalism, and an Ed.D and M.Ed in Educational Technology from Columbia University Teachers College.
Anders worked for eight years as an investment professional at Leeds Equity Partners, a New York-based private equity firm focusing on the knowledge industries. At Leeds Equity, he drove all aspects of the investment process, directing due diligence, negotiating and financing transactions, and monitoring performance post-investment. Prior to Leeds Equity, Anders worked in the mergers and acquisitions department of Lehman Brothers in New York. He holds a bachelor’s degree in finance and information systems from the University of Virginia.
In her prior role as Senior Vice President of Marketing at iModules, she supported the growth of the company by leading client communications, lead generation and sales support, corporate communications, events, and product release communications. In her career, Susan held executive positions with leading advertising agencies, market research firms, software companies and large communications corporations. She has a bachelor’s degree in business communications from the William Allen White School of Journalism at the University of Kansas.
Rob was previously the Chief Marketing Officer with Campus Management, responsible for global brand expansion of their broad solutions portfolio driven through product marketing, creative, design, go-to-market strategies, and sales enablement. He began his career at George Brown College, in Toronto, then subsequently held various leadership positions at SCT, SunGard Higher Education and Ellucian moving to support operations in Europe, the Middle East and North America. He is a graduate of Carleton University in Ottawa, Ontario.
Previously as Vice President of Product Management at Campus Labs, he led the product development team in the ever-evolving quest for superior, more effective solutions to the data challenges institutions face. His areas of expertise include assessment in higher education, student success and retention efforts, the use of analytics in higher education, and the development of technology to support institutional effectiveness.
In prior roles, JD managed assessment initiatives for the Department of University Housing at the University of Georgia and held student affairs positions at Georgia Tech, Virginia Tech, and Northern Arizona University. He earned his bachelor’s degree in political science from the University of Tennessee-Knoxville, as well as both a master’s degree in college student affairs administration and doctorate from the University of Georgia.