Prevas Deploys Talisma CEM to Manage Its Customer Experience Initiatives About Prevas Prevas is a technical IT company that offers solutions, services and products to customers who are developing products with [...]
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So far techsprout_talisma has created 23 blog entries.
How Indusind Bank Embraced a Compelling Experiential Banking Narrative 60% increase in CSAT survey 70% increase in FTR 30% increase in back-office productivity 50% increase in upsell and cross-sell Indusind [...]
“Among the best CRM products in the region, Talisma provides a unique multi-channel solution product that caters to our needs in this specific area” Mohammed Wassim SVP- strategic planning and development [...]
“Talisma Digital Platform has made a significant difference to our business. We have always believed that communication lies at the heart of any drive designed to offer a memorable experience to guests. The benefits we got from our investment [...]
NEW DELHI: Talisma Corporation has announced the launch of its partner programme for system integrators and consulting organisations. The partner programme would help mid to large SIs and consulting organisations enhance their capabilities to deliver a more effective and faster [...]
ETCIO, November 16, 2015. Raj Mruthyunjayappa, Managing Director, EMEA and APAC for Talisma Corporation shares his views on the future of CRM, importance of customer experience and how service providers need to align with each other to make their solutions relevant. [...]
Executive Summary Somewhere out there your customer is right now realizing an experience with your brand. This realization will turn into an opinion soon enough and if you have done your homework, you will be able to lock in [...]
Introduction By nature, customers are not loyal and when you factor in complexities attached with a ‘buy’ decision, the magnitude of the challenge that is customer retention becomes clearer. The only way to promote customer affinity that can lead [...]
Introduction “Financial services customers are fed up” reads a Forbes headline – a telling commentary on the state of affairs in an industry that touches the lives of almost 2/3rds of humanity. To make matters worse, a new age [...]
CIOL.com, Dec 8, 2015 - Sonal Desai - Traditionally, CRM systems have helped companies understand customers. They have also helped unify customer information and offer an overarching view. Typically, CRM is aligned with the company’s objectives and not necessarily to customer [...]