Insights

What is customer journey and how can you personalize it to generate superior results?

Customer journey refers to the total of interactions that your customers have with you throughout their lifetime, across multiple channels. It encompasses the experiences your customers have at various points of contact with your organization. By understanding the end-to-end customer [...]

What is customer journey and how can you personalize it to generate superior results?2019-11-11T08:19:36-05:00

Power your CRM with RPA

Robotic Process Automation Robotic process automation technology automates repetitive and rule-based tasks performed across the enterprise. Process areas that were earlier difficult to automate are now seeing newer possibilities, thanks to RPA.  The RPA technology eliminates human efforts (FTE [...]

Power your CRM with RPA2019-03-14T05:25:42-05:00