Stop losses: Re-claim control of your customer service operations

Improve customer experience while reducing costs and increasing productivity

Stop losses: Re-claim control of your customer service operations2018-10-16T11:51:14+00:00

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Businesses across the world are losing billions of dollars every year due to poor customer service. Customers are becoming increasingly demanding in nature and rightly so owing to the competitive landscape that has given rise to multiple brands, replaceable alternatives and ease of switchover.

Talisma’s service solution equips you with the latest in automation and intelligence to personalise and offer a superior customer experience at lower costs while tapping into the potential of Bots for driving enhanced engagements.

Talisma offers a plethora of solutions and an unmatched industry experience having worked with a large number of enterprises globally in helping them realize their Customer Experience (CX) vision.

Achieve more with Talisma

Single View of Customer

Complete view of customers by aggregating data from the various touch points

Omni Experience

Consistent experience to customers across channels

Channel Deflection

Move seamlessly across channels for user and customers

Workflow Automation

Facilitate users to define their team’s workflows/processes using a GUI based tool.

Real-time Translations

Real-time two way translation of more than 100 languages

Cross Sell and Up Sell

Industry leading tools to help you increase sales

Customer Onboarding

Manage dissonance post purchase for a seamless onboarding process

Social Conversations

Enables realtime conversations with Facebook, Twitter and Instant Messaging

We’ve worked with a large number of enterprises globally in helping them realize their Customer Experience (CX) vision. Get in touch with us to create better customer experiences and drive higher profitability.

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Download these exclusive papers to learn more on how you can deliver a superior customer experience.

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Tie in a digital customer experience strategy with engagement channels. Maximise returns through a digital platform

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Robust centralized platform to effectively handle thousands of guest e-mails

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IndusInd Bank

Mobile CRM to improve customer view for Relationship Managers.

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