Insights-old

Optimising Marketing Strategy with CRM

2020-07-09T07:51:26-05:00

To keep the customers flowing in, your marketing strategy should be on point! The easiest way by which you can optimise your marketing strategy is by leveraging CRM. There are multiple CRM strategies in marketing. CRM and marketing strategy should [...]

Optimising Marketing Strategy with CRM2020-07-09T07:51:26-05:00

Robotic Process Automation in the Healthcare Industry

2020-07-04T04:53:45-05:00

In recent times, there has been an upward trend in the adoption of RPA. What is RPA? RPA or robotic process automation is nothing but a kind of technology that has the ability to mimic human behavior. Industries like education, [...]

Robotic Process Automation in the Healthcare Industry2020-07-04T04:53:45-05:00

Building Customer Relationships through Social Media

2020-07-04T04:33:28-05:00

The age of social media is here. It wouldn't be too much of a stretch to say that the long-term success of your business is dependent to a large extent on your social media presence. In 2019, an estimated 2.95 [...]

Building Customer Relationships through Social Media2020-07-04T04:33:28-05:00

Leveraging Hotel CRM Software

2020-06-17T09:35:52-05:00

Irrespective of industry, customers are key to business success. Every company needs to maintain a healthy and robust relationship with its new and existing customers. While startups and small companies can manually maintain one-to-one relationships with their customers, it is [...]

Leveraging Hotel CRM Software2020-06-17T09:35:52-05:00

Business Success with Computer Telephony Integration Software

2020-06-14T11:17:57-05:00

Computer telephony integration software is one of the most helpful technologies for ensuring seamless customer service via the telephonic medium. This software can help in optimizing the customer experience to drive growth.    Talisma’s CTI software can help you in [...]

Business Success with Computer Telephony Integration Software2020-06-14T11:17:57-05:00

Leveraging New Age Technologies for Business Transformation

2020-06-11T01:03:24-05:00

New-age technologies are gradually heralding the digital transformation of businesses, irrespective of industry or vertical. According to an estimate by IDC, 40% of all technology spending will go towards digital transformation, with enterprises spending in excess of $2 trillion in [...]

Leveraging New Age Technologies for Business Transformation2020-06-11T01:03:24-05:00

5 ways by which CRM solutions can help reduce costs for your business

2020-06-02T08:28:10-05:00

Business growth and transformation are directly dependent upon a wide range of factors. Superior customer service. cost optimization, personalized offerings, time management, employee efficiency, and several other criteria affect the customer's decision to choose a particular company over competitors. Businesses [...]

5 ways by which CRM solutions can help reduce costs for your business2020-06-02T08:28:10-05:00

Seamless Customer Service to Tackle Economic Crisis

2020-06-02T07:12:30-05:00

We are living in unprecedented times. There is a wide-scale crisis in the economy. Established businesses have been forced to discontinue their operations. Companies have had to lay off hundreds of people to save expenses and ensure business continuity. Very [...]

Seamless Customer Service to Tackle Economic Crisis2020-06-02T07:12:30-05:00

How can a live chat solution boost your business?

2020-06-05T03:52:14-05:00

Customers today require prompt service. They are unwilling to wait for grievance and query resolution. A live chat solution can help companies respond to queries immediately, thereby ensuring customer delight.     Talisma's live chat solution can be leveraged for [...]

How can a live chat solution boost your business?2020-06-05T03:52:14-05:00