Insights-old

Leveraging New Age Technologies for Business Transformation

2019-11-14T06:02:13-05:00

New-age technologies are gradually heralding the digital transformation of businesses, irrespective of industry or vertical. According to an estimate by IDC, 40% of all technology spending will go towards digital transformation, with enterprises spending in excess of $2 trillion in [...]

Leveraging New Age Technologies for Business Transformation2019-11-14T06:02:13-05:00

What is customer journey and how can you personalize it to generate superior results?

2019-11-11T08:19:36-05:00

Customer journey refers to the total of interactions that your customers have with you throughout their lifetime, across multiple channels. It encompasses the experiences your customers have at various points of contact with your organization. By understanding the end-to-end customer [...]

What is customer journey and how can you personalize it to generate superior results?2019-11-11T08:19:36-05:00

Adopting the OmniChannel Framework – Need of the hour in the industry

2019-11-11T05:48:13-05:00

Contributed By Raj Mruthyunjayappa, Managing Director, Talisma Corporation Businesses today do interact and provide services to customers across channels in the industry. But what matters is the depth and width of services rendered with consistency and swift revert. Digital [...]

Adopting the OmniChannel Framework – Need of the hour in the industry2019-11-11T05:48:13-05:00

“We have Always Focused Heavily on Growing our Market Leadership in the Enterprise CRM”: Talisma

2019-11-11T05:50:36-05:00

Talisma Corporation is a wholly owned subsidiary of Boca Raton- based Campus Management Corp. It provides digital customer engagement platform for a wide range of industries. Talisma offers comprehensive solutions primed towards acquisition, servicing, and retention of customers. It [...]

“We have Always Focused Heavily on Growing our Market Leadership in the Enterprise CRM”: Talisma2019-11-11T05:50:36-05:00

Talisma Unveils Launch Box – An Integrated Launch Management & Analytics Platform

2019-11-11T06:38:19-05:00

Talisma Corporation unveiled Launch Box, an integrated launch management and analytics platform. Launch Box engages prospects and customers across all traditional, digital and social channels. It improves lead nurturing and management process substantially. It provides decision-makers with actionable [...]

Talisma Unveils Launch Box – An Integrated Launch Management & Analytics Platform2019-11-11T06:38:19-05:00

Talisma Digital Customer Engagement Platform

2019-11-11T06:36:41-05:00

How do you tie in a digital customer experience strategy with engagement channels? How do you maximise returns (degree of engagement and revenue) through a digital platform? Digital Platform - The Way Ahead Today, your business is interacting with [...]

Talisma Digital Customer Engagement Platform2019-11-11T06:36:41-05:00

JetPrivilege Case Study

2019-11-11T08:15:48-05:00

Talisma Platform Helped Jetprivilege Effectively Manage Their Customer Interactions and Improve Resolution Time Across Multiple Teams for a Better Customer Experience and Increased Agent Productivity. About JetPrivilege Introduced in 1994, the JetPrivilege programme has grown to become one [...]

JetPrivilege Case Study2019-11-11T08:15:48-05:00

Kotak General Insurance Case Study

2019-01-25T13:15:36-05:00

Kotak General Insurance sets new standards for customer engagement & loyalty with Talisma digital platform. Company Profile Kotak General Insurance - A 100% subsidiary of India’s fastest growing bank, Kotak Mahindra Bank Ltd. Kotak Mahindra General Insurance was [...]

Kotak General Insurance Case Study2019-01-25T13:15:36-05:00

Power your CRM with RPA

2019-03-14T05:25:42-05:00

Robotic Process Automation Robotic process automation technology automates repetitive and rule-based tasks performed across the enterprise. Process areas that were earlier difficult to automate are now seeing newer possibilities, thanks to RPA.  The RPA technology eliminates human efforts (FTE [...]

Power your CRM with RPA2019-03-14T05:25:42-05:00