Insights

Adopting the OmniChannel Framework – Need of the hour in the industry

2018-03-28T12:44:36+00:00

Contributed By Raj Mruthyunjayappa, Managing Director, Talisma Corporation Businesses today do interact and provide services to customers across channels in the industry. But what matters is the depth and width of services rendered with consistency and swift revert. Digital [...]

Adopting the OmniChannel Framework – Need of the hour in the industry2018-03-28T12:44:36+00:00

“We have Always Focused Heavily on Growing our Market Leadership in the Enterprise CRM”: Talisma

2018-05-01T04:31:39+00:00

Talisma Corporation is a wholly owned subsidiary of Boca Raton- based Campus Management Corp.. It provides digital customer engagement platform for a wide range of industries. Talisma offers comprehensive solutions primed towards acquisition, servicing and retention of customers. It [...]

“We have Always Focused Heavily on Growing our Market Leadership in the Enterprise CRM”: Talisma2018-05-01T04:31:39+00:00

Talisma Unveils Launch Box – An Integrated Launch Management & Analytics Platform

2018-04-18T13:56:19+00:00

Talisma Corporation unveiled Launch Box, an integrated launch management and analytics platform. Launch Box engages prospects and customers across all traditional, digital and social channels. It improves lead nurturing and management process substantially. It provides decision makers with [...]

Talisma Unveils Launch Box – An Integrated Launch Management & Analytics Platform2018-04-18T13:56:19+00:00

Talisma Digital Customer Engagement Platform

2018-03-28T12:38:54+00:00

How do you tie in a digital customer experience strategy with engagement channels? How do you maximise returns (degree of engagement and revenue) through a digital platform? Digital Platform - The Way Ahead Today, your business is interacting with [...]

Talisma Digital Customer Engagement Platform2018-03-28T12:38:54+00:00

JetPrivilege Case Study

2018-04-18T14:15:15+00:00

Talisma Platform Helped Jetprivilege Effectively Manage Their Customer Interactions and Improve Resolution Time Across Multiple Teams for a Better Customer Experience and Increased Agent Productivity. About JetPrivilege Introduced in 1994, the JetPrivilege programme has grown to become one [...]

JetPrivilege Case Study2018-04-18T14:15:15+00:00

Kotak General Insurance Case Study

2018-03-28T12:33:02+00:00

Kotak General Insurance sets new standards for customer engagement & loyalty with Talisma digital platform. Company Profile Kotak General Insurance - A 100% subsidiary of India’s fastest growing bank, Kotak Mahindra Bank Ltd. Kotak Mahindra General Insurance was [...]

Kotak General Insurance Case Study2018-03-28T12:33:02+00:00

Power your CRM with RPA

2018-11-26T04:13:12+00:00

Robotic Process Automation Robotic process automation technology automates repetitive and rule-based tasks performed across the enterprise. Process areas that were earlier difficult to automate are now seeing newer possibilities, thanks to RPA.  The RPA technology eliminates human efforts (FTE [...]

Power your CRM with RPA2018-11-26T04:13:12+00:00

Why Adding Channels Is Not Omnichannel

2018-03-28T12:27:33+00:00

Over the last few years, the focus for both technology vendors and brands has predominantly been towards the building of various channels of communications rather than focusing on unifying these channels seamlessly to provide a unified customer experience. It's [...]

Why Adding Channels Is Not Omnichannel2018-03-28T12:27:33+00:00

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