January 19, 2021 A good customer service is an essential requisite to deliver … The 5 Most Common Customer Service Challenges Faced By Industries Today and How to Solve Them
December 29, 2020 Investing in CRM has largely become a common occurrence in … 5 Benefits of Having CRM in the Manufacturing Industry
December 22, 2020 As most businesses would understand, customers value their time and … How Chat Support with Co-Browsing Can Derive an Amazing Customer Experience
December 15, 2020 After a challenging 2020, businesses and operators are still recovering … Predictions for Customer Experience in 2021
December 8, 2020 WhatsApp Business has gradually emerged as the preferred channel for … Steer clear from WhatsApp Business’ new increased enforcement
November 24, 2020 Online video marketing has been a game-changing promotional strategy for … Advantages of Video Marketing
November 17, 2020 With the initiation of advanced technology, brands are continually looking … Benefits of self-servicing portals
November 10, 2020 Digital transformation is gradually becoming imperative to all businesses, irrespective … What is digital transformation & What are its benefits?
October 20, 2020 The Covid 19 pandemic has left a grievous impact on … How can CRM help to rebuild the tourism & hospitality industry after COVID?
October 6, 2020 Email is a part of our daily life. No matter … Top Six Email Marketing Mistakes To Avoid
September 30, 2020 For a business, any business, irrespective of size and revenue, … 5 effective lead nurturing tactics
September 22, 2020 Whatsapp for Business is a tool that is transforming business … Whatsapp Marketing Strategies to Boost Sales
September 15, 2020 Robotics has transformed the world, automating mundane, human functions and … Minimising Costs with Robotic Process Automation
September 8, 2020 Business success requires time management and time management depends to … 10 Tips for Effective Email Management
September 1, 2020 Customer relationship management or CRM is a tool that is … Role of CRM in Insurance Industry
August 25, 2020 Social media is one of the most effective tools available … Social Media Time Management
August 18, 2020 Business sustainability is the need of the hour. An unstable … Co-Browsing & Customer Experience
August 11, 2020 Every marketer knows the importance of measuring and analysing marketing … The Top Customer Experience Metrics
August 4, 2020 In our previous blog, we spoke about Talisma's Digital Customer … A Holistic View of Talisma’s Digital Customer Engagement Platform – Part 2
July 28, 2020 Businesses are rapidly changing their marketing strategies to keep up … A Holistic View of Talisma’s Digital Customer Engagement Platform
July 21, 2020 In the era of mobile devices and smartphones, marketers need … Why do you need Mobile CRM?
July 14, 2020 One of the core components of an effective marketing strategy … Optimizing the Lead Generation Process
July 7, 2020 To keep the customers flowing in, your marketing strategy should … Optimising Marketing Strategy with CRM
June 30, 2020 In recent times, there has been an upward trend in … Robotic Process Automation in the Healthcare Industry
June 24, 2020 The age of social media is here. It wouldn't be … Building Customer Relationships through Social Media
June 16, 2020 Irrespective of industry, customers are key to business success. Every … Leveraging Hotel CRM Software
June 9, 2020 Computer telephony integration software is one of the most helpful … Business Success with Computer Telephony Integration Software
June 5, 2020 New-age technologies are gradually heralding the digital transformation of businesses, … Leveraging New Age Technologies for Business Transformation
June 2, 2020 Business growth and transformation are directly dependent upon a wide … 5 ways by which CRM solutions can help reduce costs for your business
May 26, 2020 We are living in unprecedented times. There is a wide-scale … Seamless Customer Service to Tackle Economic Crisis
May 12, 2020 Customers today require prompt service. They are unwilling to wait … How can a live chat solution boost your business?
May 5, 2020 The world is changing, resulting in the need for new … Leveraging RPA technology to drive business growth during an economic crisis
April 24, 2020 The retail industry is expected to reach USD 31,880.8 billion … Retail CRM for an improved customer experience
April 14, 2020 Email marketing has become one of the most popular marketing … 6 compelling reasons why you need email management
April 7, 2020 Time is money. Businesses today know the importance of working … Why is instant messaging software important for your business?
March 31, 2020 Driving sales effectiveness is a crucial requirement for every organization. … 5 ways to enhance sales effectiveness with cloud CRM
March 24, 2020 In our previous insights article, we covered the importance of … Transforming the customer experience with customer journey maps
March 17, 2020 Today's customers are always on their smartphones. In order to … The Mobile Customer Journey
March 10, 2020 In the age of analytics, artificial intelligence and marketing automation, … How can marketing agencies benefit from sentiment analysis?
March 3, 2020 Rising competition has resulted in customers demanding improved services and … Optimizing the customer experience to drive growth
February 25, 2020 In recent years, robotic process automation has gained a lot … Adopting an RPA framework in the banking industry
February 18, 2020 With rising competition and the introduction of disruptive technologies, companies … Digital transformation with CRM
February 11, 2020 The biggest fear amongst organizations is the loss of customers. … Succeeding with customer experience management
February 4, 2020 Converting prospects into paying customers isn't a short-term process. The … How to nurture customer relationships through email marketing?
January 31, 2020 As per studies by Emarketer, 90.4% of millennials, 77.5% of … How to use social media to market your business?
December 24, 2019 The success and profitability of a business organization is directly … 4 Tips to Improve Your Customer Acquisition Strategy!
September 10, 2019 Customer journey refers to the total of interactions that your … What is customer journey and how can you personalize it to generate superior results?
November 20, 2018 Talisma Customer Engagement Platform How do you tie in a digital … Talisma Customer Engagement Platform: Overview, Working, Features, Advantages & Reviews
January 9, 2018 “We have Always Focused Heavily on Growing our Market Leadership in the Enterprise CRM”: Talisma
December 8, 2017 NEW DELHI: Talisma Corporation has announced the launch of its … Talisma unveils Partner Programme
December 8, 2017 ETCIO, November 16, 2015. Raj Mruthyunjayappa, Managing Director, EMEA and APAC for … Talisma’s APAC and EMEA MD on future of CRM and customer experience
December 1, 2017 CIOL.com, Dec 8, 2015 - Sonal Desai - Traditionally, CRM systems … CRM has become a key KRA for executives
December 1, 2017 What just-out-of-business-school entrepreneurs must keep in mind The Financial Express, May … Creating better cross-channel experiences
December 1, 2017 ETRetail.com, Feb 25, 2015 - Raj Mruthyunjayappa - The Indian … Relevance of CRM in online retail
December 1, 2017 ETCIO.com, Jan 29, 2016 - Raj Mruthyunjayappa 2015 was a year … Trends that will share Customer Experience in 2016