Insights

Business growth and transformation are directly dependent upon a wide …

We are living in unprecedented times. There is a wide-scale …

The use of chatbot technology is not a new concept …

  Customers today require prompt service. They are unwilling to wait …

The world is changing, resulting in the need for new …

The retail industry is expected to reach USD 31,880.8 billion …

Email marketing has become one of the most popular marketing …

Time is money. Businesses today know the importance of working …

Driving sales effectiveness is a crucial requirement for every organization. …

In our previous insights article, we covered the importance of …

Today's customers are always on their smartphones. In order to …

In the age of analytics, artificial intelligence and marketing automation, …

Rising competition has resulted in customers demanding improved services and …

In recent years, robotic process automation has gained a lot …

With rising competition and the introduction of disruptive technologies, companies …

The biggest fear amongst organizations is the loss of customers. …

Converting prospects into paying customers isn't a short-term process. The …

As per studies by Emarketer, 90.4% of millennials, 77.5% of …

4 Tips to Improve Your Customer Acquisition Strategy! The success and …

Prospect management is the first and one of the most …

New-age technologies are gradually heralding the digital transformation of businesses, …

Customer journey refers to the total of interactions that your …

Talisma Customer Engagement Platform How do you tie in a digital …

NEW DELHI: Talisma Corporation has announced the launch of its …

ETCIO, November 16, 2015. Raj Mruthyunjayappa, Managing Director, EMEA and APAC for …

CIOL.com, Dec 8, 2015 - Sonal Desai - Traditionally, CRM systems …

What just-out-of-business-school entrepreneurs must keep in mind The Financial Express, May …

 ETRetail.com, Feb 25, 2015 - Raj Mruthyunjayappa - The Indian …

ETCIO.com, Jan 29, 2016 - Raj Mruthyunjayappa 2015 was a year …