Take a quick look at the latest updates in the world of customer experience and technology. We promise you will look forward to this insightful read!
Customer Success Story
“In the last 19 years of using Talisma, we have evolved a lot and we’ve been looking at our data, cleaning up data, understanding customer’s buying patterns, which are backed with insights through Talisma. Currently, we’re doing a project with Talisma, where while we are available on all channels, we want to look at data from a 360-degree viewpoint. This will help us plan our strategies and position niche products to people who exhibit a specific pattern.“
Do you use chat bots to solve your customer queries?
From the CEO’s desk
Raj Mruthyunjayappa shares some insights on why BFSI leadership needs to leverage and adopt technology in the Industry for better customer experience.
Connect with your customers on a deeper level and enhance your customer experience with Talisma’s blueprint for transitioning from CRM to CEM. Understand the road map to this transitioning and see your customers in a whole new light.
Chat with a Talisma Expert
Vinod Srinath, Global sales leader, Talisma shares insights on how BFSI challenges can be solved.
Talisma in the news
Here’s why Talisma, a company that enables organizations across industries transform their customer journey, is featured among the top 10 most promising sales technology solution providers.