Customer Relationship Management

Powerful, Integrated, and Easy-to-use

Talisma provides multi-channel Customer Relationship Management solutions across service, sales, and marketing to help companies build profitable customer relationships.

From self-service and assisted service to proactive services, Talisma offers a wide range of services that enhance customer satisfaction and cater to specific customer requirements. Talisma enables customers to choose their communication channels such as social media, instant messaging, self-service, SMS, chat or conventional channels such as email, phone, face-to-face interactions and letters.

Gain greater insight into operational performance

  • Easily adapts to customer care needs with rapid ROI and low cost of ownership
  • Quickly adapts to existing business model and IT structure without the need to revamp existing systems
  • Scalable and flexible to accommodate the changes in future business models
  • Easily customizable to client requirements
  • Rapid implementation and solution delivery
  • Easy access to the right information at the right time for informed decision-making
  • Improved and exceptional customer experience leading to greater customer loyalty
  • Shorter learning curve due to excellent training offered by Talisma

Talisma® CRM Suite

Customers, Citizens, Students. They are All Unique and Talisma CRM Enables You to Treat Them That Way.

  • Customer Relationship Management

    Gain a unified view of your customers

  • Digital Customer Engagement Platform

    Deliver an engaging experience through a digital platform