Bot Framework

Bot Framework

Virtual Customer Assistants for Business Transformation

Bot Framework2018-03-28T08:52:21+00:00

Tap Into the Potential of Bots for Driving Enhanced Engagements

In a world fast evolving on these new frontiers, Machine learning and AI have become the new fundamentals of emerging technologies that will shape the future growth of businesses.

It has become imperative that organisations equip themselves with the latest in automation and intelligence to personalise, offer superior customer experience at lower costs.

Leverage New Age Technologies for Business Transformation

Talisma with its Virtual Customer Assistance Framework is bringing the best of both worlds – AI and Talisma’s deep Customer Engagement Suite that is poised to significantly support and accelerate the larger transformation initiatives at enterprises.

Talisma’s Virtual Assistance Framework boasts of an Omni channel platform with BOT-ready channels from Email to Chat and Instant Messaging to Social. The Bots come with an intelligent Ontology Builder, Real Time Sentiment Analysis, NLP Engine and Machine Learning Capabilities which can be deployed on-premise or in the cloud based on how organisations want to strategically leverage these technologies.

 

Leverage New Age Technologies for Business Transformation

Talisma with its Virtual Customer Assistance Framework is bringing the best of both worlds – AI and Talisma’s deep Customer Engagement Suite that is poised to significantly support and accelerate the larger transformation initiatives at enterprises.

Talisma’s Virtual Assistance Framework boasts of an Omni channel platform with BOT-ready channels from Email to Chat and Instant Messaging to Social. The Bots come with an intelligent Ontology Builder, Real Time Sentiment Analysis, NLP Engine and Machine Learning Capabilities which can be deployed on-premise or in the cloud based on how organisations want to strategically leverage these technologies.

 

Real-time Actionable Insight

The Framework provides real-time analytics resulting in an ability to understand sentiments which can enable escalations to live agents whilst assessing feedback on effectiveness of the current solution provided with text analytics.

Scalable to Your Institution Needs

Business Process Outsourcing (BPO) has witnessed a meteoric rise in recent years, with year-over-year growth hovering around 35%. This growth would not have been possible without innovations like Talisma software for Customer Relationship Management (CRM).

 

Scalable to Your Institution Needs

Business Process Outsourcing (BPO) has witnessed a meteoric rise in recent years, with year-over-year growth hovering around 35%. This growth would not have been possible without innovations like Talisma software for Customer Relationship Management (CRM).

 

Automated Ontology Builder for Faster Deployments

Machine Learning Capabilities for Continuous Improvement

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