Tap Into the Potential of Bots for Driving Enhanced Engagements
In a rapidly evolving world, Machine Learning and AI emerge as foundational elements in shaping the future growth of businesses. Embracing the latest advancements in ML and AI is not just a technological upgrade, it is a strategic move towards staying competitive and future-proofing the business to seize opportunities, and maintain a sustainable growth trajectory.
Leverage New Age Technologies for Business Transformation
Talisma’s Virtual Customer Assistance Framework merges AI with its robust Customer Engagement Suite, streamlining enterprise processes. This Omni-channel platform, equipped with intelligent features like Ontology Builder, Real-Time Sentiment Analysis, NLP Engine, and Machine Learning, offers flexible deployment options for on-premise or cloud environments.
Leverage New Age Technologies for Business Transformation
Talisma with its Virtual Customer Assistance Framework is bringing the best of both worlds – AI and Talisma’s deep Customer Engagement Suite that is poised to significantly support and accelerate the larger transformation initiatives at enterprises.
Talisma’s Virtual Assistance Framework boasts of an Omni channel platform with BOT-ready channels from Email to Chat and Instant Messaging to Social. The Bots come with an intelligent Ontology Builder, Real Time Sentiment Analysis, NLP Engine and Machine Learning Capabilities which can be deployed on-premise or in the cloud based on how organisations want to strategically leverage these technologies.
Real-time Actionable Insight
The framework incorporates advanced machine learning algorithms to dynamically adapt to evolving patterns in user sentiments, providing a proactive approach to addressing potential escalations. By leveraging natural language processing, it not only identifies sentiments but also extracts valuable insights from user feedback, facilitating continuous improvement cycles for the solutions offered. This multifaceted system ultimately fosters a responsive and user-centric environment, where real-time analytics serve as a cornerstone for refining strategies.
Scalable to Your Institution Needs
The surge in Business Process Outsourcing (BPO), marked by an impressive year-over-year growth of approximately 35%, owes much of its success to pioneering solutions such as the Talisma software for Customer Relationship Management (CRM). This innovative software not only catalyzed operational efficiency but also played a pivotal role in streamlining workflows, contributing significantly to the sustained upward trajectory of the BPO industry.
Scalable to Your Institution Needs
Business Process Outsourcing (BPO) has witnessed a meteoric rise in recent years, with year-over-year growth hovering around 35%. This growth would not have been possible without innovations like Talisma software for Customer Relationship Management (CRM).