The Talisma Digital Engagement Platform Offers Unmatched Actionable Insights at Various Levels
Your business gains the ability to engage proactively with the customer while lowering customer attrition and improving advocacy. Deeper insights also translates into better profitability as you are able to attract and retain more customers. These insights can be leveraged to improve offerings and services to roll out newer products and services to stay in tune with customer expectations.
Build Predictability and Efficiency Across Customer Interactions
Talisma’s Digital Engagement Platform delivers much needed predictability across interactions and transactions. It works by learning from every customer interaction. It can validate customer data, study campaign responses, and suggest campaign parameters (time, segmentation, target profiles) to engage customers and prospects in automated chat sessions.
With Talisma’s AI you can identify and action on bottlenecks for process improvements, get better customer insights and answer queries faster and more efficiently using Bots.
Build Predictability and Efficiency Across Customer Interactions
Talisma’s Digital Engagement Platform delivers much needed predictability across interactions and transactions. It works by learning from every customer interaction. It can validate customer data, study campaign responses, and suggest campaign parameters (time, segmentation, target profiles) to engage customers and prospects in automated chat sessions.
With Talisma’s AI you can identify and action on bottlenecks for process improvements, get better customer insights and answer queries faster and more efficiently using Bots.