Social media represents a cost effective means of engaging your audience and developing a future customer base. Talisma’s pioneering Social Media Tool Kit can help you leverage the full potential of social media. Be it reaching out to new customers, strengthening existing relationships, building your brand or simply sharing information, Talisma’s Social Media Tool Kit is a must have platform for your enterprise.
Talisma’s Social Media Tool Kit Includes
Social Commerce
Empowers institutions to manage brands, launch campaigns and deepen customer engagement. Your sales teams can now zero-in on more relevant customer information through an integrated view of their online conversations combined with existing CRM history. Marketing teams can connect with prospects much earlier in the buying cycle and qualify leads with reduced cost per lead. Customer service teams can leverage this tool to proactively resolve issues and collate feedback more easily.
Talisma’s Social Media Tool Kit Includes
Social Commerce
Empowers institutions to manage brands, launch campaigns and deepen customer engagement. Your sales teams can now zero-in on more relevant customer information through an integrated view of their online conversations combined with existing CRM history. Marketing teams can connect with prospects much earlier in the buying cycle and qualify leads with reduced cost per lead. Customer service teams can leverage this tool to proactively resolve issues and collate feedback more easily.
Social Collaboration
Collaborate and engage sales enablers such as business agents, distributors and partners through forums, portals and wikis. Social Collaboration facilitates transfer of knowledge, sharing of updates and event information and win details with a select audience of your choice. The Social Collaboration tools are integrated with Talisma CRM for organizations to track interactions, offer marketing campaigns, track tasks, meetings & events.
Social Platform
The tool enables institutions to propagate product information through events, campaigns and acts as a platform for managing customer interaction on Facebook and Twitter. It also helps you pull customer interactions into your CRM application.
Social Platform
The tool enables institutions to propagate product information through events, campaigns and acts as a platform for managing customer interaction on Facebook and Twitter. It also helps you pull customer interactions into your CRM application.
Social Measurement
It gives you a 360 degree coverage to determine what people talking about and why, among others. It helps you study these conversations to gain in-depth knowledge on trends, influencing factors and discussion points to include them your marketing messages for your social media-based and external campaigns.