Helping Your Brand Come Closer to Its Customers Through Rapid and Personalized Communication That Is Reliable and Cost Effective
SMS text messaging has become one of the most popular communication methods for customers. Fast and cost-effective, Talisma SMS enhances the customer experience while streamlining communications for a wide range of processes.
Communicate Important Messages Through SMS Texting
Talisma SMS can be used by any department to immediately follow-up an email or print campaign with an SMS text blast. This ensures broader delivery of important notifications. SMS texting also allows you to broadcast short text messages and reminders to customers, for example:
- Send an SMS blast announcing a last-minute schedule change to an event
- Communicate emergency notifications in real time
- Send marketing updates
- Design SMS based KYC process
Communicate Important Messages Through SMS Texting
Talisma SMS can be used by any department to immediately follow-up an email or print campaign with an SMS text blast. This ensures broader delivery of important notifications. SMS texting also allows you to broadcast short text messages and reminders to customers, for example:
- Send an SMS blast announcing a last-minute schedule change to an event
- Communicate emergency notifications in real time
- Send marketing updates
- Design SMS based KYC process
Key Benefits
- Reach out to mobile customers anytime to expand area of reach
- Efficiently manage large enquiry volumes and spikes in demand with current staffing levels
- Reduce call volume and hold times
- Increase first-time resolution rates
- Resolve issues faster
- Offer self-service that improves customer loyalty and employee efficiency
- Reduce operating costs for a fast return on investment by texting instead of making expensive phone calls
- Securely communicate with customers
- Improve communications over time with in-depth reporting and metrics
- Maintain a complete audit trail with all messages and responses captured
- Combine with Talisma Campaigns to send out SMS campaigns, track responses, and trigger actions based on response
