SMS

SMS

Real-time Two way Text Messaging

SMS 2018-01-09T12:08:46+00:00

Helping Your Brand Come Closer to Its Customers Through Rapid and Personalized Communication That Is Reliable and Cost Effective

SMS text messaging has become one of the most popular communication methods for customers. Fast and cost-effective, Talisma SMS enhances the customer experience while streamlining communications for a wide range of processes.

Communicate Important Messages Through SMS Texting

Talisma SMS can be used by any department to immediately follow-up an email or print campaign with an SMS text blast. This ensures broader delivery of important notifications. SMS texting also allows you to broadcast short text messages and reminders to customers, for example:

  • Send an SMS blast announcing a last-minute schedule change to an event
  • Communicate emergency notifications in real time
  • Send marketing updates
  • Design SMS based KYC process

Communicate Important Messages Through SMS Texting

Talisma SMS can be used by any department to immediately follow-up an email or print campaign with an SMS text blast. This ensures broader delivery of important notifications. SMS texting also allows you to broadcast short text messages and reminders to customers, for example:

  • Send an SMS blast announcing a last-minute schedule change to an event
  • Communicate emergency notifications in real time
  • Send marketing updates
  • Design SMS based KYC process

Key Benefits

  • Reach out to mobile customers anytime to expand area of reach
  • Efficiently manage large enquiry volumes and spikes in demand with current staffing levels
  • Reduce call volume and hold times
  • Increase first-time resolution rates
  • Resolve issues faster
  • Offer self-service that improves customer loyalty and employee efficiency
  • Reduce operating costs for a fast return on investment by texting instead of making expensive phone calls
  • Securely communicate with customers
  • Improve communications over time with in-depth reporting and metrics
  • Maintain a complete audit trail with all messages and responses captured
  • Combine with Talisma Campaigns to send out SMS campaigns, track responses, and trigger actions based on response

Two Way SMS for Unified Text Messaging

Connectors to Leading Industry Gateways

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Success Stories

Karur Vysya Bank

Monitor and track sales leads with cost savings by avoiding duplications.

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Sony

SMS based service inquiries...

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