Talisma Customer Onboarding Platform
Proactively Engage Your Customers
Reduce post purchase dissonance and change attitudes by proactively engaging your customer.
Brands are faced with increasing dissonance leading to lower revenues from new customer acquisitions. This is especially relevant when attitudes are changed and made by the minute in today’s digital age. In most scenarios the responsibility is with the customer activation and service teams who are held accountable for revenues being generated.
Talisma’s platform drives efficiency across your entire customer on-boarding process by integrating both marketing and service operations as a single seamless journey for the customer. The platform lets you set filters based on customer demographics and journey stage progression to effectively personalise the engagement across customer’s preferred choice channels and influence them to increase their transactional activity and gain higher revenues.
You can now track, improve Customer Journey experience, reduce dissonance and change attitudes by proactively engaging customers during their initial interactions with your Brand.